Trust & Safety at AI Registry

We built AI Registry with trust as the foundation. Every feature is designed to protect buyers and support honest sellers.

Seller Verification System

Our three-tier verification system helps buyers identify trustworthy sellers at a glance.

Verified

• Confirmed business identity
• Valid business website
• Responsive to buyer inquiries
• Tool reviewed by AI Registry team

Trusted

• All Verified requirements
• 4.0+ average rating
• 50+ verified purchases
• 90%+ buyer satisfaction rate
• 6+ months on AI Registry

Unverified

• Basic listing approved
• No identity verification yet
• Reviews may not be purchase-verified

Buyer Protection

Browse

Find the right tool

Purchase

Pay securely via Stripe

Delivery

Instant digital access

Guaranteed

14-day money back

14-Day Money-Back Guarantee

Every purchase through AI Registry is backed by a 14-day money-back guarantee. If you are not satisfied, we process your refund promptly.

Escrow Protection

Funds are held securely during the guarantee period. Sellers receive payment only after the buyer is satisfied.

Dispute Resolution

If there is a dispute, our team mediates between buyer and seller to find a fair resolution within 48 hours.

Dedicated Support

Our support team is available to help with any purchase-related issues. We respond within 24 hours.

Review Integrity

All reviews on AI Registry are purchase-verified. Only users who purchased a tool through our platform can leave a review. This means no fake reviews, no incentivized reviews, and no manipulation.

Payment Security

All payments on AI Registry are processed through Stripe, which is PCI DSS Level 1 certified — the highest level of certification in the payments industry.

AI Registry never stores your full credit card information. All sensitive payment data is handled by Stripe's secure infrastructure.

Seller Responsibilities

• Provide accurate and up-to-date product information
• Respond to buyer inquiries within 48 hours
• Honor the 14-day money-back guarantee
• Maintain product quality and uptime
• Not engage in review manipulation or spam

How to Report an Issue

If you encounter any issues with a tool, seller, or transaction, please contact our support team at hello@theairegistry.com or use the “Report” button on any tool listing. We investigate all reports within 24 hours.

Frequently Asked Questions

What is purchase-verified review?+

A purchase-verified review can only be left by someone who bought the tool through AI Registry. This eliminates fake reviews and ensures authentic feedback from real users.

How does the 14-day guarantee work?+

If you are not satisfied with your purchase, contact us within 14 days and we will process a full refund. No questions asked. Funds are held in escrow until the guarantee period passes.

Is my payment information secure?+

Yes. All payments are processed through Stripe, which is PCI DSS Level 1 certified. AI Registry never stores your full card details on our servers.

How do I report a problem?+

Contact our support team at hello@theairegistry.com or use the "Report" button on any tool listing. We investigate all reports within 24 hours.

Can sellers manipulate their ratings?+

No. Only purchase-verified buyers can leave reviews, and sellers cannot remove or edit buyer reviews. Sellers can respond to reviews publicly, which provides transparency.